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Cloud Performance
Cloud Performance Availability, throughput, and support responsiveness for the environments Momentum operates on behalf of clients.
How the platform performed.
- 99.09% — Platform uptime across managed client environments, measured monthly and reported in arrears.
- Under 2 hours — Median first response on priority-one issues during contracted support hours.
- Zero data loss — No reportable loss-of-data incidents across managed migrations in the period.
Numbers you can check, not numbers we chose.
Availability is measured by external synthetic monitoring against production endpoints, not self-reported. Planned maintenance windows are published in advance and counted separately, and the monthly detail is available to any client under contract.
- External synthetic monitoring at one-minute intervals
- Monthly reports available to contracted clients
- Incident post-mortems published within five business days
- Maintenance windows announced at least ten days ahead
Reviewing us as a vendor?
We will provide the full performance report and complete your security questionnaire. Contact us →
Statements of work
Also on our main site: www.momentumdatasolutions.com/cloud-performance